Southern Water Update – Morton Road

Good afternoon,

We’re writing to update you on the above scheme – and to say sorry it’s taking longer than expected.

Why the delay?
We previously wrote to you to explain that sometimes our new pipes require further testing and commissioning before homes can be connected.

Having to make further checks and adjustments has been the main cause of delay to our works but it’s crucial we get things right. We’ll also be carrying out further reinstatement work to the road surface.

We’re sorry but this will delay our completion date, which is now scheduled for 30 June 2017.

What’s still to be done?
Night works will be conducted at various locations along Morton Road, including at the four-way crossing, between the hours of 8pm-midnight. This is to reduce the traffic problems experienced during day time hours.

Elements of this work can be done without temporary lights although they will be needed in some locations. Noise levels will be kept to a minimum during these times.

All side roads will be worked on during normal working hours, which will continue to be between 8am and 6pm, Monday to Friday. However there may be days when we work outside of these hours to ensure we get the work completed as quickly as we can.

We apologise for any inconvenience these works are causing and would like to thank you in advance for your co-operation and patience as we complete these final stages.

How do I connect to the new main?
 Once all our checks are complete, we will need to temporarily disconnect your water supply to put you on to the new main. We will give you at least 48 hours’ notice and the connection will take no longer than three hours.  

If you would like to speak to someone about this project, please call 0330 303 0368 quoting reference 629036 and your query will be passed to the project. For more information about Southern Water, please visit www.southernwater.co.uk/watermainsrenewal

Many thanks

Lewis Brown

Capital PR Officer

Southern Water

Cold Callers – Trading Standards Reminder

Hampshire County Council’s Trading Standards Service is reminding residents to be alert to cold callers at the door.  Recent reports involve a cold caller purporting to be an officer from the Office of Fair Trading investigating a company that previously did work at the resident’s address.  The resident may be told they are due some compensation, and may be asked for a contribution towards court costs.

It is thought that the cold callers are using information gained from rogue traders who are sharing information of past victims. 

Claims that the officer works for the Office of Fair Trading are untrue, and no contribution towards court costs will ever be requested by regulatory bodies.

Residents are advised not to rely on identity cards as a way of telling if the caller is genuine.  If the caller is claiming to be from a local authority, government body or the police, it is always best to make independent enquiries with that authority using a telephone number sourced by the resident.  Information provided by the caller, such as telephone numbers, should not be relied upon when making checks.

Although consumers have statutory rights when buying at the door, including a 14 day right to cancel contracts for goods and services worth over £42, the right to a refund, replacement or repair if the goods are faulty, falsely described or not fit for purpose.  However, these rights can only be exercised if the seller is a trader, and if they give full and correct contact information.  Trading Standards recommend residents do not buy goods at the door.

For further information on buying at the door,  click on the following link to Hampshire Trading Standards website Your rights when buying at the door.

Members of Hampshire County Council Trading Standards Buy With Confidence scheme are fully audited to ensure their trading practices are legal, honest and fair.  All members have been checked for trustworthiness and compliance with consumer protection laws. Details can be obtained by telephoning 01962 833620, emailing buy.with.confidence@hants.gov.uk or via the website www.buywithconfidence.gov.uk

If anyone has any information about traders who are cold calling or require any advice on doorstep crime they can contact our Quick Response Team on 01962 833666 (Monday – Friday / 0900hrs to 1700hrs). Specially trained officers are on hand to provide advice.

If assistance is required outside of these hours please contact Hampshire Police on their non-urgent number 101 or dial 999 if you feel threatened or intimidated.

Change to Recycling bags policy – You have to buy your own

Message from the Isle of Wight Council:

From 31 January 2016 the Isle of Wight Council will stop providing clear sacks.  You will need to purchase clear or white sacks for your recycling from the 1 February 2016.  If you have been issued with a code in the last week and haven’t yet collected your bags, please do so as soon as possible.

From Spring 2016 gull-proof sacks will be provided to properties unable to store a wheeled bin.  The gull-proof sacks are provided for you to put your white or clear recycling sacks in at the kerbside on collection day and which can be collapsed and stored indoors when not in use.

If you have any queries relating to this, please contact the Isle of Wight Council on 01983 823777.

Meals on Wheels service replacement

IMPORTANT NEWS

The RVS Meals On Wheels Service – Alternative Arrangements

 

The RVS Meals on Wheels Service ends on 24th January, if you know of anyone who is in need of a replacement service please advise them to contact the Bembridge Mobile Service at Mobile Meals Catering  01983 872217 or visit

www.mobilemealscatering.com

If you have any concerns about the welfare of a neighbour or want any help yourself you can also contact AgeUKIW on 01983 525282.

Town Council is Not responsible for Car Park

TOWN TRUST CAR PARK ADJACENT TO ST. MARY’S CHURCH, HIGH STREET, BRADING

The Brading Town Trust car park has been leased to Lillyjames Limited. Car parking charges are in operation, the first hour of which is refundable to customers of Rectory Mansion Trading Limited on a minimum spend of £5.00

Brading Town Council have no jurisdiction in respect of the car park, and if you have any queries please contact Lillyjames Limited on 07490 088278 or by email to j.mclagan@btinternet.com